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Jayme Griffith (Valente) is an accomplished professional with extensive experience in customer service and account management. Currently serving as an Account Analyst at Henderson Brothers, Inc. since June 2013, Jayme previously held various roles at UPMC Health Plan, including Account Service Manager, where responsibilities included acting as a client liaison for key accounts and participating in new group implementations. Earlier experiences include positions as a Customer Service Analyst and Customer Service Representative, focusing on member advocacy and claims processing. Jayme began the career at Teletech Holdings Inc. as a Team Lead, managing customer inquiries and escalations. Educational credentials include a Bachelor's degree in Business Administration from PennWest Clarion, complemented by a high school diploma from Brownsville Area High School.