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Danielle Memoly currently serves as the Customer Insights and Marketing Manager at Helzberg Diamonds since January 2023. Prior to this role, Danielle held various positions at SMG - Service Management Group from May 2016 to December 2022, culminating in the role of Senior Client Success Manager, where responsibilities included providing data-driven solutions to enhance customer experiences, managing customer survey channels, and developing long-term customer satisfaction studies. Earlier career experience includes roles at Gap Inc./Outlet from May 2013 to June 2016, where Danielle worked as an Account Manager, Account Analyst, and Sales Associate. Danielle earned a Bachelor of Science degree in Business Administration from the University of Missouri-Columbia in 2016.