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Mikko Ihalainen is an experienced professional with a diverse background in customer service, education, fitness, and human rights advocacy. Currently serving as a Customer Service Agent at HSL Helsingin seudun liikenne since March 2021, Mikko previously held the position of Teaching Professional at Espoon kaupunki - Esbo stad - City of Espoo from April 2017 to March 2021. Earlier experience includes roles in sales at Alko Oy and as a General Manager at Ruoholahden Gym & Pool, along with extensive freelance writing and tutoring engagements while parenting. Mikko's leadership experience also encompasses serving as Executive Director at the 09 Helsinki Human Rights Foundation from 2007 to 2011. Educational credentials include a Master of Arts in Feature Film Screenwriting from Royal Holloway, University of London, a Diploma in Hotel/Motel Administration from Omnia Polytechnic, and a Bachelor of Arts in Work Psychology and related fields from the University of Namibia, among other qualifications.