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Ryan Spann has extensive experience in various roles centered around customer support, technology, and community service. Currently serving as a Librarian at Helping Up Mission since May 2016, Ryan incorporates Peer Recovery Advocacy strategies to assist clients while managing library operations. Previous roles include Peace Keeper in overnight guest services, Trade-show Technician at Global Experience Specialists, Customer Support Engineer at Edge Hosting, LLC, and Desktop and Network Support at Baltimore County Savings Bank. Ryan began a professional journey in technology as a Desktop Support Technician and Geek Squad Advanced Repair Agent, gaining a solid foundation in networking, system administration, and technical support. Educational credentials include a degree in Networking Information Systems from TESST College of Technology and training in Peer Recovery at Helping Up Mission.