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Alison Charles is the Director of Product Marketing at Help Scout. Alison has over 10 years of experience in marketing, including management positions at MuleSoft Inc, MarketBridge, and JumpStart Inc. Alison has a proven track record in developing and executing marketing plans that drive online engagement and lead to success for their team.

Alison Charles has a BA in Philosophy from Colgate University and a Diploma with Academic Honors from Mercer Island High School.

Some of their coworkers include Riana Upton - Senior Product Marketing Manager, Denny Swindle - CTO & Co-Founder, and Shawna Fisher - CFO. Their manager is Nick Francis, Co-Founder & CEO.