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Lorena Joya has extensive experience in the financial services sector, currently serving as a Business Development Officer at Helm Bank USA since February 2019, after holding roles as a Lending Specialist and Support Specialist within the same organization. Prior experience includes a position as a Financial Literacy Intern at the International Rescue Committee from October 2017 to January 2018, and as an AML Analyst at Citi from June 2015 to November 2016. Lorena Joya holds a Master's degree in Human Services from Southeastern University, obtained between 2015 and 2017, and a Bachelor's degree in Political Science from Pontificia Universidad Javeriana, earned from 2007 to 2014.