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Elfin Chen has a diverse work experience. In 2012, they began their career as a Product Manager at Tencent, where they worked until 2015. From 2016 to 2018, they served as a Customer Success Manager at Youzan. In January 2018, they co-founded SkinCare Beauty, a beauty company. Later in the same year, they joined HelloTalk as the Head of Product Design.

Elfin Chen attended Jiangxi University of Finance and Economics from 2008 to 2012. Elfin pursued a Bachelor's degree in Accounting during their time there.