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Uma Shankar has worked in various roles in the luxury retail industry, specializing in watches from top brands like Rolax, Cartier, Montblanc, Omega, and Tag Heuer. With experience in customer service, sales, and passenger services, Uma has a diverse skill set and a commitment to delivering exceptional service. Uma holds a Bachelor's degree in Humanities, a Diploma in Aviation hospitality and customer service, and is currently pursuing a Master's in Business Administration with a focus on International Business.