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Peng Jau Ee is an experienced Information Technology professional, currently serving as the Information Technology Infrastructure Manager at Heineken Malaysia Berhad since November 2019. In this role, Peng Jau Ee provides technical guidance for monitoring information systems operations and developing key performance indicators for IT Infrastructure Services. Prior to this, Peng Jau Ee worked at DXC Technology as a Technical Consultant III, focusing on Wintel and Storage Technical Content, and at Royal Dutch Shell as a L3 GID Ops Server Technical Analyst, providing Tier III support for server users. Additional experience includes positions at Hewlett-Packard as a Wintel Technical Specialist and at CSA (Computer System Adviser) as a Customer Engineer, where responsibilities included hardware support and network troubleshooting in the banking sector.