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Jeff Frances has a diverse work experience spanning over several years. Jeff started their career in 1997 at a private secondary education institution, where they served as an Events Coordinator and Instructor for two decades until 2017. Following this, from 2017 to 2019, they worked at another private secondary educational institution as an Event and Logistics Director, Course Instructor, and Advisor. Jeff then joined HeatTrak in 2019, where they initially worked in Sales and Commercial Business Development until July 2021. Jeff later took on the role of Head of Strategic Partnerships and National Accounts, focusing on Reseller Development and Services. Currently, they serve as a Senior Account Manager, focusing on Reseller Management at HeatTrak.

Jeff Frances attended YBTRS in Queens, NY, where they obtained a Bachelor's degree. The field of study for their degree is not specified. In addition to their bachelor's degree, they obtained a certification in "Writing Emails People Want to Read" from LinkedIn in June 2023.