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Makala N. has a diverse work experience spanning several industries. Their most recent position was as the Chief People Officer at Heartspring starting in October 2022. Prior to this, they served as an HR Manager at the City of Augusta, KS from an unspecified date in 2016 until October 2022. Makala also worked as a Corporate Trainer at Southwestern College from January 2015 to July 2018. Before that, they held a dual role as Sr. HR Business Partner and Organizational Development Manager at Bombardier Aerospace from May 2013 to December 2015. Makala N. also worked as a Sr. HR Business Partner at Wolters Kluwer North America from an unspecified date in 2011 until 2013. Their work experience also includes a role as HR Generalist at Johnson Controls from an unspecified date in 2006 until 2011, and as an HR Coordinator at United Methodist Youthville from an unspecified date in 2004 until 2006.

Makala N. has a diverse education history. In 2002, they began their Bachelor's degree in Business Administration, with a focus on Human Resources and Management at Wichita State University, which they completed in 2004. Following this, Makala pursued a Master's degree in Human Resource Management from Webster University, which they obtained in 2007. More recently, in 2018, they attended Wichita State University again, participating in a MiniMPA program focused on Executive Development in Public Administration.

In terms of additional certifications, Makala obtained the Certified Public Manager (CPM) certification from The University of Kansas in December 2021. Makala also holds a membership with the SHRM Executive Network, obtained in December 2022. While the obtained month and year for the Professional in Human Resources (PHR) certification and the SHRM Certified Professional (SHRM-CP) certification are not provided, it can be inferred that Makala has pursued or is planning to pursue these certifications through the HR Certification Institute - HRCI and SHRM, respectively.