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Laura Nelson has extensive experience in client success and music publishing, currently serving as a Client Success Specialist at both SalesMail and HeartLegacy, LLC since November 2019. Previous roles include being a Grand Ole Opry Hostess at Ryman Hospitality Properties, where responsibilities included guest relations and event management. Laura's internship experience spans several prominent companies such as Sony/ATV Music Publishing, where coordination of synchronization licensing and client communication was key. Additional internships in music publishing and administration provided a broad understanding of the industry, contributing to strong organizational and customer service skills.