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Shamala began at Heartland Family Service as a Human Resources Specialist in 2005 before becoming Director of Human Resources in 2009. In December 2016, Sham was promoted to Vice President of Human Resources, for which she will continue to oversee services from recruitment, talent management, risk management, learning and development, compliance, and employee engagement. She graduated from the University of Nebraska at Omaha with degrees in Human Resources and Finance, and earned her PHR and SHRM-CP certification in HR. Sham and her husband, Mani, live in Papillion with their two children.