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Tammy Szczesniak is an experienced practice manager currently serving at Heartland Animal Hospital since January 2016. Prior to this role, Tammy held significant positions at Byram Healthcare, starting as Director of Reimbursement from 1999 to 2006 and later advancing to Senior Vice President of Reimbursement / Revenue Cycle from March 2006 to December 2015. In these roles, Tammy achieved notable improvements in financial operations, including increasing annual cash collections from 81% to 103% and significantly reducing days sales outstanding (DSO) from 216 to 75 days. Additionally, Tammy managed substantial accounts receivable portfolios and led large teams, demonstrating strong leadership and operational efficiency. Earlier experience includes managing patient financial services at Home Medical of America from 1994 to 1999, where Tammy streamlined processes and significantly improved claims processing times. Tammy holds a Bachelor of Applied Science in Business/Marketing from Elmhurst University.