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Jillian O'Connell is an experienced program manager at Heart to Heart International, specializing in disaster response through the management and distribution of hygiene kits globally. Expertise includes strategic planning, event management, partner development, and stakeholder communication. Previously, Jillian held roles such as Logistics Coordinator, ensuring compliance with humanitarian standards, and Raiser’s Edge & Donor Relations Coordinator at KidsTLC, where proficiency in donor database management and financial reporting was demonstrated. Additional experience includes administrative support in mental health case management at Volunteers of America of Minnesota and customer service at Macy’s. Jillian holds a Bachelor's Degree in Global Studies and Human Rights from the University of Minnesota.