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Becki Postma has had an extensive career in retail banking operations, with over 20 years of experience. Becki started as a Customer Service Representative at Old Kent Bank, eventually moving up to roles such as Retail Risk and Administration Manager and Retail Operations Manager at Fifth Third Bank. Becki has managed large teams and focused on areas such as risk management, fraud prevention, process improvement, and employee engagement. Becki holds a Bachelor of Science degree in Accounting and Finance from Trinity Christian College.