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Leonard Long has extensive experience in Information Technology (IT) operations and management. Leonard is currently working at HealthVerity as a Senior Manager of IT Operations, where they are responsible for establishing IT policies, ensuring compliance, and coordinating with vendors, upper management, and other departments. Prior to this role, Leonard worked at IQVIA as an Information Technology Program Manager, where they focused on continual service improvement and managed improvement activities. Leonard also worked at QuintilesIMS (formerly IMS Health) as a Manager of Tech Services, where they handled incident management and change management processes. Leonard's earlier experience includes working at SDI as a Manager of Desktop Systems, where they implemented incident management processes and provided technical support.

Leonard Long's education history includes the following:

- Leonard Long earned a Certificate in Computer Forensics and Electronic Discovery from Chestnut Hill College.

- Leonard obtained a Bachelor of Science (BS) degree in Information Technology from Philadelphia University.

- Leonard also received a Certificate in Computer Electronics from the Computer Learning Center.

- In 2009, they completed their Bachelor of Science (BS) degree in Information Technology from Philadelphia University.

Additionally, Leonard has obtained several certifications, including:

- Stay Lean with Kanban from LinkedIn in August 2021.

- ITIL Foundation Certification V4 (IT Service Management) from AXELOS Global Best Practice in August 2020.

- ISO 20000 Foundation - IT Service Certification from APMG International in February 2017.

- ITIL Foundation Certification V3 from APMG-International in March 2013.