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Kimberly Sulger is an accomplished healthcare professional with extensive experience in customer experience, clinical solutions success management, and professional development. Currently serving as Vice President of Customer Experience at HealthStream since June 2015, Kimberly has held various leadership roles including AVP of Clinical Solutions Success Management and Director of Professional Development Pathways. Previously, Kimberly was a Principal/Managing Consultant at Trio Healthcare Solutions, where expert consulting was provided to hospitals on aligning strategic goals with operations to enhance patient care and efficiency. Additional experience includes senior consulting roles at IBM Healthlink Solutions and clinical leadership positions across multiple healthcare facilities. Kimberly's educational background includes an Executive MBA from the University of Florida, a Bachelor of Science in Nursing from East Carolina University, and professional certifications in Lean Six Sigma, healthcare risk management, and project management.