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Sonia Hendon has over 20 years of experience in the healthcare industry. Sonia began their career in 1998 as a claims examiner at BCBS of Alabama, where they worked for 20 years until January 2018. In July 2018, Sonia joined HealthSCOPE Benefits as a claims analyst.

Sonia Hendon holds a Bachelor's degree in Human Resources Management and Services from Amridge University. The exact duration of their education is not specified.