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Julian Groth is an experienced professional with a robust background in customer service and operations management across various industries, particularly in the hospitality sector. Currently serving as a Customer Care Specialist at HealthLink Europe & International since July 2022, Julian has previously held key roles including Head of Operations at mCon LG UltraGear, IT Support Specialist at Call2, and ServiceDesk Team Coach at Geldmaat. Julian's hospitality experience includes positions such as Front Office Manager at Best Western Zaan Inn, Front Office Supervisor and Guest Service Agent at InterContinental Amstel Amsterdam, and Guest Service Agent at Novotel Amsterdam City. Notable achievements include being recognized as Best in Class for AMEA Club InterContinental in both 2014 and 2015 while serving as Club InterContinental Supervisor at InterContinental Wellington. Julian holds a degree in International Tourism Management from Koning Willem I College.