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Christoph Taege is a seasoned professional in customer care and operations, currently serving as a Senior Customer Care Specialist at HealthLink Europe & International since July 2022, where responsibilities include training team members and acting as a liaison with clients. Previously, Christoph worked at TE Connectivity from January 2019 to February 2022 as a Customer Service Associate, managing SAP issues and onboarding new hires. Prior experience includes an O2C Analyst role at Eli Lilly and Company, where Christoph ensured compliance with operational controls for the Elanco DACH Market, and a Quality Assurance Lead position at Voxpro, focusing on coaching multilingual support agents. Christoph began a career in technical support as a Multilingual Technical Support Agent, providing assistance for Google Apps for Work. Academic qualifications include a German University Diploma in Political Science from Otto-Friedrich-Universität Bamberg and a General Higher Education Entrance Qualification in Sociology from Deutsche Schule Prag.