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Una Ilisinovic currently serves as Vice President of Implementation at HealthJoy, where responsibilities include managing project launches, coordinating third-party data feeds, and overseeing operational effectiveness of an international team. Prior experience includes roles as Customer Success Manager at Konverse.com, where Una improved client onboarding processes, and Senior Account Manager at bswift, successfully managing a $1.2 million client portfolio and implementing key process improvements. Una holds a Bachelor of Arts in Psychology from Miami University, earned in 2013.