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Mack M. is an experienced Human Resources Coordinator at Healthgram since August 2017, overseeing the hiring process, managing employee paperwork, tracking PTO, facilitating communications, and mediating conflict resolutions. Prior to this role, Mack served as a Claims Analyst at Broadline Cable, where responsibilities included inventory management and customer order processing. Mack also held the position of Senior Game Advisor at GameStop, focused on coaching staff and enhancing customer relationships, and worked as a Conference Assistant at the University of Tennessee, ensuring positive experiences for conference attendees. Educationally, Mack holds a Bachelor of Arts in Theatre from the University of Tennessee, Knoxville, earned in 2009.