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Johanna Newsome is an accomplished professional with extensive experience in client management and operations within the healthcare technology sector. Currently serving as the Director of TPA Operations at Health In Tech since November 2024, Johanna previously held the position of Senior Director of TPA Operations at Vitori Health from June 2021 to November 2024, focusing on enhancing compassionate, cost-efficient health plans. Prior roles include Director of Client Management and Director of Client Services at Selman & Company, where responsibilities encompassed managing client relationships, overseeing a team of managers, and implementing strategic initiatives to improve service delivery and satisfaction. Johanna's career began at Loan Protector Insurance Services as an Assistant Account Service Manager. Johanna holds a Bachelor of Arts in English Literature and Communications from Lake Erie College.