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Lauren Sickel currently serves as the Director of Customer Success at Health Gorilla, a recognized leader in health information networking. Previously, Lauren held the position of Vice President of Customer Experience at Compliancy Group, where a comprehensive Customer Experience department was established. Experience also includes roles at Quala as Head of Customer Success and various positions at WordStream by LocaliQ, emphasizing customer onboarding and services for digital advertising clients. Additionally, Lauren founded Sick Hockey LLC, leading a successful youth field hockey club. Earlier experience includes sales and coaching roles with several educational institutions. Lauren holds a B.A. in Sociology from Providence College and completed continuing education in web design at the Rhode Island School of Design.