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Charles D. Kepler has a diverse background in various roles, including Technical Support Sales Engineer, Lead UAV Pilot, Manufacturing Engineer, and Engineering Program Manager. Charles has experience in implementing systems to enhance customer support, troubleshooting technical issues, overseeing product testing, managing production schedules, and improving overall customer satisfaction. Charles has a Bachelor's Degree in Mechanical Engineering from the University of Vermont and a Master's Degree in Engineering Management from the University of Massachusetts Lowell. Charles has also held positions in catering, property management, user services, research, ushering, and aquatics management, showcasing their versatility and strong work ethic.