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Michael Ramirez is a seasoned professional in global infrastructure operations, currently serving as the Senior Director at HeadSpin since September 2015. With a focus on optimizing business priorities through KPIs and usage data, Michael has developed essential infrastructure roadmaps and playbooks to enhance operational efficiency. Previous roles at HeadSpin include Director of Infrastructure Operations, where Michael managed global data center relationships and scaled operations significantly, and Operations Manager, overseeing daily operations and expanding the company's data center footprint from inception to 15 locations. Prior experience at Verizon as an Account Executive involved driving new business initiatives and client acquisitions.