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Mark D. Orman has a solid work experience spanning over four decades in the technology industry. Mark D. started their career at Nortel Networks in 1979, where they worked as a Test Engineer. In this role, they were responsible for interpreting design and test specifications, designing and procuring test equipment, and writing programs for testing final production equipment. After working for Nortel Networks for over 22 years, they joined Novus llc in 2001 as a Technology Manager. In this position, they provided customer assistance and troubleshooting for SFB/Lync Optimized and Qualified Endpoints. Mark D. also installed, maintained, and troubleshooted in-house SFB/Lync systems and servers. Additionally, they assisted the sales group with SFB/Lync deployments and engineering questions. Mark D. Orman's most recent role is as a Senior Technical Engineer at UnifiedCommunications.com, which they started in 2019.

Mark D. Orman obtained a Bachelor of Business Administration (BBA) degree in Business/Corporate Communications from Cumberland University. Mark D. attended Cumberland University from 1991 to 2000. Prior to that, from 1978 to 1981, they earned an Associate's degree in Electrical and Electronics Engineering from Nashville State Technical Institute.

In addition to their formal education, Mark D. Orman has various certifications. Mark D. obtained the MCSE: Productivity 2019 certification from Microsoft in March 2019. Mark D. also holds the MCSE: Productivity 2017 certification from Microsoft, which they obtained in March 2017. In September 2016, they acquired the MCSE: Productivity certification from Microsoft. Mark D. Orman is also certified as an MS: Lync Network Readiness professional, having obtained the certification in both November 2015 and November 2015. In December 2014, they obtained the MS: Lync 2013 Depth Support Engineer certification from Microsoft. Furthermore, they hold the Windows Server 2012 certification from Microsoft, obtained in November 2014.

Mark D. Orman has received additional certifications in recent years. In May 2023, they obtained the Yealink Microsoft Solution Certified Technical Professional certification from Yealink. In January 2022, they became a Teams Voice Engineer, certified by Microsoft. Mark D. also holds the Teams Administrator certification from Microsoft, obtained in October 2020. Lastly, in November 2014, they obtained a certification in Communication from Microsoft.