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Kapil Shah is a seasoned professional in the field of learning and development, currently serving as the Manager of Learning Development at HDFC Sales Private Limited since September 2022. Previously, Kapil held positions as a Sales Trainer at Kotak Mahindra Bank and Training Manager at HDB Financial Services Ltd., where expertise included new hire induction, sales training, and cross-selling training. Kapil also worked as a Quality & Training Specialist at bigbasket.com, focusing on monitoring customer service calls and training new batches. Kapil's educational background includes a Postgraduate Degree in Training and Development from PDTCE, a PGCM in Business Analytics from the MIT School of Distance Education, and a Postgraduate Degree in Human Resources Management from IBMS Vashi, among other qualifications in corporate training and development.