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Angie Herrin is a seasoned professional with over a decade of experience in customer service and account management within the healthcare sector. Currently serving as a Senior Account Executive at HCPro since November 2013, Angie focuses on building and maintaining relationships with medical staff and safety professionals, ensuring educational and training needs are met. Prior roles include Retention Account Representative and Patient Care Tier 2 Representative at Diabetes Care Club, where Angie showcased expertise in managing escalated customer service issues, training new hires, and monitoring team performance. Angie holds a Bachelor of Science degree in Psychology from Middle Tennessee State University.