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Michael Robert F. has extensive experience in account management and sales support, currently serving as a Senior Account Representative at Highland Capital Corporation since September 2018. Previous roles include Sales Support Specialist at Radware, where analysis and refinement of sales strategies led to enhanced customer retention, and various positions at CITICAPITAL, GE Capital, Toys R Us, and Hitachi America, focusing on improving client relations, managing leasing processes, and driving sales performance. Michael's educational background includes an AAS in Marketing Management and Sales from SUNY Orange, complemented by studies at St. Thomas Aquinas College and the University of Maryland. Notable accomplishments throughout the career include strengthening partnerships with channel partners and distributors, streamlining workflows, and providing valuable market intelligence to support sales initiatives.