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Melissa Flowers-Head has extensive experience in the healthcare field, currently serving as a Medical Office Specialist at HCA Florida Healthcare since August 2018. Previously, Melissa worked as a Billing Specialist and Medical Coder at First Coast Billing Group from September 2017 to August 2018, and as a Medical Coder at McKesson between February 2016 and August 2017. Earlier in the career, Melissa gained customer service experience as a Member Services Representative at VyStar Credit Union from January 2007 to February 2008. Melissa holds a Diploma in Medical Insurance Coding Specialist/Coder from Fortis College, Florida, which was completed between 2014 and 2016.