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Harald Tijhuis is a seasoned professional with extensive experience in customer service and business management across various sectors. Currently serving as Manager klantenservice at HBM Machines B.V., Harald previously held roles such as Business Support Manager at Nedcargo and managed customer service operations at MyParcel.nl. As an entrepreneur, Harald successfully established Klusbedrijf Tijhuis, demonstrating unique project opportunities in renovation. Prior extensive experience includes managerial positions at DPD Pakketservice, 2Contact, and DHL Express, where responsibilities encompassed developing customer service strategies for strategic accounts, enhancing sales channels, and leading teams. Educational accomplishments include degrees in Logistics from the Royal Military Academy and Business Logistics from the Amsterdam University of Applied Sciences, complemented by certifications in Six Sigma/LEAN.