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Rich MacDonald is Haylor Freyer & Coon’s Commercial Lines Sales Director. He is responsible for the planning and directing of the agency’s sales force throughout Upstate, NY. Rich has over 20 years of experience that includes loss control, underwriting and marketing responsibilities for 2 major carriers specializing in servicing mid-size to large accounts. His experience includes working for the 2nd largest property carrier and the largest workers’ compensation carrier in his career prior to joining Haylor, Freyer & Coon.

Rich has over 15 years of management experience and has been directly involved in working with his sales representatives resolving client issues. Areas of focus includes addressing property valuation and business interruption concerns, discussing alternatives to loss control recommendations and reviewing various workers compensation loss sensitive options to assist clients in identifying their best options to consider.