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Melanie Thornes has a wealth of experience in various roles such as Business Intelligence Manager, Business Analyst, Customer Service Manager, Key Accounts Team Leader, Logistics Coordinator, and Procurement Officer. Melanie has demonstrated leadership skills by managing teams, setting targets, and monitoring KPIs while actively engaging with customers to enhance their experience. With a background in customer service and logistics, Melanie has a strong understanding of supply chain management and account management. Additionally, Melanie has completed the Sandvik Leadership Development Programme to further enhance their skills and knowledge in the industry.