Andrew Krafick-Wittman is an experienced IT professional with a strong background in technical support and consultation. Currently serving as Field Technology Support at Hayden AI since October 2024, Andrew previously held the position of Senior IT Consultant at Pliancy from June 2024 to October 2024. Additionally, from March 2023 to June 2024, Andrew worked as an IT Support Specialist at Nike, where Andrew was the first hire for the company's new Bay Area Tech HQ, providing exclusive IT services to the executive team. Prior to that, Andrew was with Apple from April 2017 to March 2023, serving in various roles including Genius and achieving a customer service ranking of 4.8/5. Early experience includes positions as Front End Supervisor at Target from August 2015 to March 2017, where foundational IT and customer service skills were developed.