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Crystal Yau is a seasoned marketing professional with a comprehensive background in marketing communications and business development. Currently serving as Marketing Communications Manager at Hayco since September 2019, Crystal has advanced from roles such as Senior Marketing Specialist and Business Development & Marketing Specialist. Prior experience includes working as a Loyalty Marketing Executive at Genting Hong Kong Limited, where responsibilities included managing CRM marketing promotions and preparing analytical reports. Crystal also held the position of Event Supervisor at Hongkong Land Limited, focusing on organizing marketing events and fostering relationships with VIP customers. Crystal holds a Bachelor's degree in Communication and Media Studies from City University of Hong Kong.