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Crystal Townsend has extensive experience in sales and support roles across various industries. Currently serving as the Inside Sales Manager at HawkSoft since October 2018, Crystal initially contributed as a Sales Support Specialist, providing essential support to the sales team and facilitating customer interactions. Prior to HawkSoft, Crystal worked as a Business Development Specialist at ebs Associates, leveraging prior sales experience to build relationships with QuickBooks users. Additional roles include Technical Recruiter at Olsa Resources, Corporate Sales Specialist at Nike, and Account Manager at Transaction Tax Resources, Inc., showcasing a strong background in client management and sales strategies. Crystal's educational background includes ongoing studies for an Associate of Arts in Psychology at Chemeketa Community College, following the attainment of a high school diploma from New Urban High School.