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Joe H. is an experienced IT professional currently serving as an IT Systems Engineer at Hawkins & Associates since August 2022 and as a Senior IT Technician at Penny Appeal since October 2018. At Penny Appeal, Joe H. successfully led the implementation of Office 365, migrating from legacy systems and enhancing corporate security through a zero trust model. Previous roles include Information Technology Operations Engineer at The Ice Co., where Joe H. managed IT helpdesk support and project management, and ICT Officer at Together Housing, where high-quality IT service was delivered to over 1300 staff. Joe H. began as an IT Assistant at Chevin Housing Group and possesses advanced diplomas in IT from Zenos Academy.