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Sara Link has a diverse work experience spanning over multiple companies. Sara began their career as a Billing Analyst at Pacific LightNet in 2002 and worked there until 2004. Sara then joined Hawaiian Telcom in 2008 as a Billing Operations Manager, and in 2010, they took on the role of Revenue Assurance Manager. In 2012, they became the Sr Manager of Order Assurance, and in 2013, they became the Lead Staff Support Specialist. Sara continued working at Hawaiian Telcom until 2018, when they joined Mid-Pacific Institute as part of the External Affairs team. Currently, they are working as a Database Manager at Mid-Pacific since 2019.

Sara Link earned their Bachelor of Science (BS) degree in Education from Boston University, where they studied from 1997 to 2001. Additionally, they obtained certifications such as the Canvas Certified Technical Admin from Instructure in June 2023. Sara also holds certifications from Blackbaud, including the Blackbaud Certified in Education Edge (bCEE)- Fundamentals, Blackbaud Certified in K-12 "ON" Products- Core (bCON), and Blackbaud Certified in the "ON" Products for onCampus (bCCA). The specific months and years when they obtained the Blackbaud certifications are not provided.