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Lani Olds is a seasoned professional in sales and customer service with extensive experience across multiple industries. Currently serving as a Senior Customer Business Manager at Hawaiian Telcom since December 2021, Lani also had a brief entrepreneurial venture in July 2024. Previous notable roles include Director of Catering & Inflight Revenue at Hawaiian Airlines from August 2009 to March 2013, Executive Launch Team and Director of Customer Experience at Hawaii Superferry from 2006 to 2009, and Vice President of Sales and Customer Service for North America at Club Med from January 1998 to June 2005. Lani's educational background includes studies at multiple institutions, including Marymount California University, Kennedy Western University, and Thunderbird School of Global Management, focusing on business and global management.