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Shirley Suginohara is an experienced professional in hospitality and program coordination, currently serving as the Rooms Controller at Prince Waikiki since September 2021. Prior to this role, Shirley held the position of Senior Operations Coordinator at Osaka YMCA, where significant contributions included planning global youth development programs, reducing operational costs by 1.5 million JPY, and supervising a diverse team of staff and volunteers. Additional experience includes positions at various prestigious hotels, such as Front Desk Staff at Hokkaido Tourism Management and Front Desk Agent at Commune Hotels + Resorts, where exceptional guest service and operational efficiency were prioritized. Shirley holds a Bachelor of Arts in Asian Studies/Civilization from the University of Hawaii at Manoa, enhancing a strong foundation in multicultural communication and program management.