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Amir Jafri has a wealth of experience in the IT and infrastructure industry, working for companies such as Haventree Bank, BMO Financial Group, Genworth, Avaya, Allstream, and NTG Clarity. During their tenure at Genworth, Amir made significant contributions by introducing the company's first cloud footprint in Amazon Web Services, implementing Docker/Kubernetes for cost and productivity gains, leading network segregation activities, and completing major infrastructure upgrades. Amir also has experience in resolving customer troubles, conducting root cause analysis, and working with developers to create solutions.