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Matthew Cresswell is a seasoned professional currently serving as a Senior Solutions Consultant at Haven Technologies since February 2023. Prior experience includes roles as a Principal Solution Engineer and Lead Solution Engineer at Salesforce from April 2019 to February 2023, and various positions at IBM from July 2014 to April 2019, including Senior Domain Expert in Collaboration and Certified Senior Technical Sales Specialist. Academic credentials encompass a Master of Science in Information and Communication Sciences from Ball State University and a Bachelor of Arts in International Business Administration from Alma College, complemented by studies in International Business Administration and German Language and Literature at Heidelberg University. Prior to these roles, Matthew held a graduate assistantship at Ball State University and an internship at Apex Marine, where responsibilities included managing user experience labs and designing marketing materials.