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Marcelo Benites is an experienced IT professional currently serving as Administrateur Système TIC and Coordinateur Informatique at Haute Ecole pédagogique Fribourg since September 2023. Previously, Marcelo worked as an Information Technology Technical Specialist at Mémoire Vive from June 2021 to August 2023, and as a 2nd Level Helpdesk Specialist at IMD business school from July 2008 to April 2020. Marcelo's early career included a role as Administrateur Windows-Mac at Matthey Cie S.A. from May 2001 to December 2007. Marcelo's educational background includes certifications in Salesforce Administration, SharePoint, Canvas Administration, Personal Training, and various Microsoft and IT certifications, along with a degree in System Analysis from the Centre Latinoamericain des etudes en IT.