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Paul Toppin has a diverse work experience spanning over a decade. Paul currently holds the position of Head of Digital Sales at Hastings Direct since September 2023. Prior to this, they worked at First Central as the Head of Digital and Marketing from August 2022 to September 2023, and as the Head of Marketing, Brand, and CRO from August 2021 to August 2022. Paul also has experience at Aviva, where they held various roles such as Lead New Business PCW Journeys, Senior Product Manager, Product Manager, and Customer Experience Manager. Paul has also worked as an Ecommerce Manager at Churchilloptical.com, a Business Analyst Intern at Procter & Gamble, and a Technology and Strategy Marketer at McRae & Co. In 2011, they founded mLED Ltd and served as a Project Manager and Marketing Consultant/Strategist until 2010. Throughout their career, Paul has demonstrated expertise in digital sales, marketing, customer experience, and innovation.

Paul Toppin completed their Bachelor of Arts degree in Economics at Strathclyde Business School from 2005 to 2009. Paul then pursued their Master's degree in International Business with a specialization in Customer Management at the same institution from 2009 to 2010.