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Shimna Tharakath is a B. Tech Computer Science graduate with three years of experience in IT support. Currently serving as Information Technology Help Desk Support at Hassan Abul Co. since October 2021, Shimna previously held the position of Business Development Executive at Brillianz Education from November 2020 to September 2021. Earlier experience includes working as an Information Technology Support Engineer at Kerala State IT Mission from December 2012 to September 2015, where responsibilities included software installation and project implementation in government offices, as well as troubleshooting technical issues through various communication channels.