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Nic Jackson has a strong background in software development and management, with experience in various industries such as contact centers, recruitment, and advertising. Nic has held roles such as Principal Developer Advocate at HashiCorp, Development Manager at Marks and Spencer, and Head of Development at Working Links. Nic's expertise lies in up-skilling teams, implementing good engineering practices, and developing market-leading software products. Nic holds a Bachelor's Degree in Business Systems and IT from the University of Northumbria.