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Nicky Barnes is the Quality Director at Hartford Care. She has worked for Hartford Care for just over three years now and prior to that, she worked for a larger care provider for over 20 years. Nicky has worked in various roles throughout her carer starting as a support worker (many moons ago) and she was a Registered Manager for a number of years before becoming an Operations Director. Nicky absolutely loves working for the Hartford Care family, and she has a real passion for person-centered care and she believes the Hartford Care values resonate this ¨C ensuring that not only their residents are put at the heart of everything they do, but that all of their team members are well looked after and feel valued.