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Stephanie Popko is an experienced operations manager currently working at Harry Winston since April 2015, where key responsibilities include operational excellence, project management, process improvement, logistics, and customer relationship management. Prior to this role, Stephanie served as a residential concierge at The St. Regis Bal Harbour Resort, focusing on guest experience and client relationship management. Earlier experience includes positions as a front office agent at Acqualina Resort and Spa and a front office supervisor at International Beach Resort, both emphasizing guest and customer satisfaction. Stephanie holds a Bachelor of Science degree in Hospitality Management from Florida International University.